Skip to content

Resources

Guides to how Brexoo works, what its AI does, how records are labelled, and the policies behind it.

Know your records

Verified project opportunity

A real project seen in a source you're permitted to use, such as a planning register or tender feed. It shows the source, the date it was observed and what you may do with the contact details.

Direct enquiry

Someone contacted you through your page, chat or by phone. This is the only kind of record that represents a confirmed request for your services.

Business prospect

A business that might buy from you, like a developer or property manager. It isn't a project and isn't asking for anything yet.

Inferred intent signal

A prediction drawn from evidence, such as repeat visits or a near start date. Brexoo always labels it as inferred and shows the evidence. It's never presented as a confirmed request.

Guide 01

Answer new enquiries within the hour

Set your response-time target in Settings. Every new enquiry creates a follow-up task due inside that window, assigned to the right person, and overdue tasks rise to the top of your dashboard. Brex AI can draft the first reply from the record so the only job left is to check it and send it.

Guide 02

Write qualification questions customers will answer

Start from your industry template and keep the list short. Ask what changes your quote: scope, location, timing, access, and budget range. Always allow “Not sure”. Customers see a few questions at a time, and only the ones for the service they picked.

Guide 03

Set a service area you can defend

Add the suburbs, postcodes or ZIP codes you actually travel to. Fit scores mark anything outside them as a mismatch instead of hiding it, so you can still choose to take the job. You can change the area at any time; existing records keep the score they had when they arrived.

Guide 04

Use Brex AI drafts safely

Brex AI reads only your own records and never sends anything. Treat each draft as a starting point: check names, dates and prices, remove anything you can't promise, and send it from your own email. If a customer has opted out, Brexoo blocks the draft.

Guide 05

Import project records responsibly

Register each source first, with its terms and whether you may contact the people in it. Brexoo records the observed date and permitted use with every row, and records marked “not permitted” can be saved for research but not contacted.

Still have a question?

Ask Brex AI with the chat button, or talk to our team.